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Help Guides
Fix & re-sync
Finding / Selecting your device
Identify Button
Administer A Dose
Load New Sachet Roll
Info & Help
Enrol
Compliance Summary Table
Compliance Detailed View
Dose Schedule
Alerts
Connect To Wi-Fi
Enrolling a fingerprint
Enrolling a RFID
Loading sachets into the cartridge
Loading cartridge into Sasha
Setting up Sasha
Sasha's buttons & features
Connect To Wi-Fi
Fingerprint is not working
Lights are flashing yellow
Lights are flashing red
Sachets ejecting too short
Sachets ejecting too far
Fixing a bad tear
A jammed sachet
Sasha won't respond / no power
App controls not working
Sasha won't appear on the App
Administering a dose
Administering a dose early
Administering a dose late
Loading sachets into the cartridge
Loading cartridge into Sasha
Fix & re-sync
Backup battery replacement
Something else
Other
Enrolling a fingerprint
Enrolling a RFID
Loading sachets into the cartridge
Loading cartridge into Sasha
Administering a dose
Administering a dose early
Administering a dose late
Loading sachets into the cartridge
Loading cartridge into Sasha
Fix & re-sync
Fix & re-sync
Fingerprint is not working
Lights are flashing yellow
Lights are flashing red
Sachets ejecting too short
Sachets ejecting too far
Fixing a bad tear
A jammed sachet
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